Shipping Policy

This shipping policy applies to orders placed with VESTAS WIND SYSTEMS A/S.

Shipping Destinations

We deliver to destinations available at checkout. If your address is not accepted, please contact us before placing an order.

Order Processing

Orders are normally processed within 1–3 business days after payment confirmation. Orders are not processed on weekends or public holidays.

If processing is significantly delayed, we will contact you using the details provided with your order.

Estimated Delivery Time

Standard transit time is approximately 8–15 business days after dispatch. Including order processing, the estimated total delivery time is 9–18 business days.

These estimates are not guaranteed. Delivery may be affected by public holidays, carrier disruptions, weather conditions, or customs clearance.

Shipping Costs

Shipping costs, including any applicable free shipping options, are displayed at checkout before you complete your purchase.

Order Tracking

Once your order has been dispatched, we will send a shipping confirmation email. Where tracking is available, the email will include your tracking number and instructions.

Tracking information may take time to appear in the carrier’s system.

Customs and Import Charges

For international shipments, any applicable customs duties, import taxes, and responsibility for these charges will be disclosed before you complete your purchase. If this information is unclear, please contact us before ordering.

Delivery Address Changes

Please provide a complete and accurate delivery address.

If you need to correct your address, contact us as soon as possible. Address changes may not be possible once an order has been dispatched.

Delayed or Missing Packages

If your order has not arrived within the estimated delivery period, please contact us with your order number. We will investigate with the carrier and arrange an appropriate resolution, including a replacement or refund where applicable.

If tracking shows delivery but you have not received the package, please check with household members and contact us promptly so we can investigate.

Damaged or Incorrect Items

If your order arrives damaged or contains an incorrect item, please contact us as soon as possible. Please include your order number and, where possible, photographs of the item and packaging to help us resolve the issue.

Contact Information

Company Name: VESTAS WIND SYSTEMS A/S
Email: bontragerschlumakerda38@gmail.com
Business Address: Dusager 10, 8200 Aarhus N, Denmark
Company Registration Number (CVR): 10403782

The business address above is not a designated return address. Please contact us for return instructions before sending any items back.